Terms of Service

Last updated: September 2026

Welcome to FestiveNest. These Terms of Service describe the rules and conditions that apply when you visit, browse, or purchase from our website.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Overview

The terms “we,” “us,” and “our” refer to FestiveNest. FestiveNest operates this website and online store to provide customers with access to product information, shopping, checkout, order processing, and related services.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

2. Access and Account

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence.

When placing an order or creating an account, you agree to provide current, accurate, and complete information, including your name, email address, billing details, shipping address, and payment information.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

3. Products and Descriptions

We make every effort to display our products, images, descriptions, pricing, and availability as accurately as possible. However, product colors, packaging, or appearance may vary slightly due to screen settings, photography, production updates, or supplier changes.

All product descriptions, prices, discounts, and availability are subject to change at any time without notice.

We reserve the right to limit quantities, discontinue products, or refuse service where necessary.

4. Orders

When you place an order, you are making an offer to purchase. Your order is not accepted until FestiveNest confirms the order and processes your payment.

Please review your order carefully before submitting. Once an order has been accepted or processed, we may be unable to cancel or modify it.

Your purchases are subject to our Refund Policy: https://getfestivenest.com/policies/refund-policy

5. Prices and Billing

Prices, discounts, promotions, and offers may change without notice. The price charged will be the price shown at the time your order is placed and confirmed.

Unless otherwise stated, listed prices do not include taxes, customs duties, import fees, shipping charges, or other handling fees that may apply.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the payment method provided.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. Shipping may be affected by carrier delays, customs processing, incorrect shipping information, holidays, weather, or other circumstances outside our control.

Once an order is handed over to the shipping carrier, delivery timing may vary depending on the carrier and destination.

For full shipping details, please review our Shipping Policy: https://getfestivenest.com/policies/shipping-policy

7. Returns and Refunds

Returns, refunds, replacements, and exchanges are handled according to our Refund Policy.

Please review the Refund Policy before making a purchase: https://getfestivenest.com/policies/refund-policy

8. Intellectual Property

All content on this website, including text, graphics, product images, videos, reviews, logos, layout, design, and brand elements, is owned by FestiveNest, its affiliates, or licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, or use any content from this website without our prior written consent.

9. Third-Party Services and Links

Our website may include links, tools, apps, payment providers, or services operated by third parties. We are not responsible for the content, policies, accuracy, or practices of third-party websites or services.

If you access third-party websites or services, you do so at your own risk and should review their terms and policies.

10. Relationship With Shopify

FestiveNest is powered by Shopify. However, purchases made through our store are made directly with FestiveNest.

Shopify is not responsible for any sales, returns, refunds, injuries, damages, or disputes related to purchases made from FestiveNest.

11. Privacy

Your personal information is handled according to our Privacy Policy: https://getfestivenest.com/policies/privacy-policy

By using our website, you acknowledge that you have reviewed our Privacy Policy.

12. Customer Feedback and Reviews

If you submit reviews, comments, photos, suggestions, or other feedback, you grant FestiveNest the right to use, reproduce, publish, and display that feedback for business, marketing, and operational purposes.

You confirm that your feedback is truthful, does not violate the rights of others, and does not contain unlawful, harmful, misleading, or offensive content.

13. Errors and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, cancel orders, or refuse orders if any information is inaccurate, including after an order has been submitted.

14. Prohibited Uses

You agree not to use our website or services:

• For any unlawful, fraudulent, abusive, or harmful purpose.
• To violate any applicable laws, rules, or regulations.
• To infringe upon our intellectual property rights or the rights of others.
• To transmit viruses, malware, spam, phishing attempts, or harmful code.
• To collect or misuse personal information from others.
• To interfere with the security, operation, or performance of the website.
• To impersonate another person or misrepresent your identity.

We reserve the right to suspend or terminate access to our services if we determine that these Terms have been violated.

15. Disclaimer of Warranties

Our website, services, and products are provided “as is” and “as available,” except as expressly stated by FestiveNest.

We do not guarantee that the website will be uninterrupted, error-free, secure, or available at all times.

16. Limitation of Liability

To the fullest extent permitted by law, FestiveNest and its partners, employees, contractors, affiliates, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

17. Indemnification

You agree to indemnify and hold harmless FestiveNest, Shopify, and our affiliates, partners, employees, contractors, service providers, and licensors from any claims, damages, liabilities, losses, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

18. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.

19. Entire Agreement

These Terms of Service, together with any policies posted on our website, represent the entire agreement between you and FestiveNest regarding your use of our services.

20. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page.

Your continued use of our website following any changes means you accept the updated Terms.

21. Contact Information